Scanning and wine matches
Photo quality, incorrect matches, missing vintages and manual entry.
View answers ↓Cellar and journal
Bottle quantity, storage locations, opening wine and tasting notes.
View answers ↓Account and privacy
Sign in, sync, purchase restoration, export and account deletion.
View answers ↓Common questions
Useful answers, without the runaround.
Never send passwords, one-time codes, payment credentials or private photos by email.
Bonvin did not identify my wine. What should I do?
Retake the front label in even light, keep the bottle upright and avoid glare. Confirm that the producer, wine name and vintage are readable. If no reliable match appears, use the extracted text as a starting point and finish the record manually. Bonvin should not present an uncertain result as verified.
The scan found the wrong vintage or cuvée. Can I correct it?
Yes. Review the proposed match before saving and choose an alternative when available. You can also edit the wine after saving. Check the vintage, cuvée and bottle size carefully because similar labels can represent different records.
How should I describe where a bottle is stored?
Use the description that makes the bottle easy to find in your real cellar, such as “EuroCave, shelf 3, left” or “Off-site case 12.” Bonvin does not force one rack structure because cabinets, rooms and professional storage all use different layouts.
What happens when I open a bottle?
Opening a bottle reduces its cellar quantity and can start a tasting entry. The wine remains in your journal after the last bottle leaves the cellar, so ratings and notes do not disappear with inventory.
Are drinking windows guaranteed?
No. A drinking window is an estimate based on the wine, vintage, producer style and available references. Bottle condition, storage history and personal preference can change the ideal moment. Treat the window as guidance and review it when new information becomes available.
Why did Photos not request full library access?
Bonvin uses Apple's system photo picker when you choose an existing image. You select the exact photo shared with the app, so broad access to the entire photo library is not required.
How do I restore a subscription?
Open Account, choose Subscription and select Restore Purchases. Use the same Apple Account that made the original purchase. Apple manages billing, renewals and cancellations through your Apple Account settings.
How do I export or delete my data?
Open Account, then Privacy & Data to request an export or begin account deletion. You can also follow the account deletion instructions on this site. Deletion requires identity verification and removes synced account data after the stated retention period.
Still need help?
Tell us exactly what happened.
Include the app version, iOS version and the steps that led to the issue. A screen recording is helpful when it does not contain sensitive information.