Keep sensitive information private
Never send passwords, one-time codes, authentication links, payment credentials or private photos by email.
A label was not identified
Use the front label in even light, keep the bottle straight and fill the frame. If Bonvin is not confident, review the extracted fields or use manual entry. An uncertain result should never be treated as verified.
Why did Photos not request full access?
Bonvin uses Apple's system photo picker. You choose the exact photo shared with Bonvin, so broad access to the photo library is not required.
Subscriptions
Purchase and restore instructions will appear here after Bonvin Plus is active. Apple manages billing and subscription cancellation through your Apple Account.
Export or delete your data
In the current preview, open Account, then Privacy & Data. Cloud account deletion is being prepared for launch. Read the account deletion page for details.
Contact support
Email support@bonvin.app. A final response-time commitment will be published before the public beta.